A full turnkey range of services
Quality execution of every stage of the order — from purchase to delivery. Acquiring the goods and delivering them to your site (except for self-pickup) — all of it rests on our company.
Product warranty
What FLOK guarantees
Our company does everything to keep the client satisfied and free of worry about their order. From purchase to delivery, we accompany the deal on a turnkey basis and bear financial responsibility for the order amount.
Six promises
What we guarantee
Manufacturer vetting
We check the available information on the manufacturer — documents, quality of customer service. We do not work with suppliers that fail the reliability check.
Selecting the best delivery option (for you specifically)
Depending on your priorities, we select the most cost-effective way to deliver to your site.
Best-price guarantee
We are an official dealer of many manufacturers — so we can offer the best price on products.
Financial responsibility for the order amount
From purchase to delivery — we take turnkey responsibility for all of it (transfer of funds, logistics). We bear financial responsibility for every deal completed.
Returns
If the goods you receive do not match the specifications stated in the certificate — we guarantee a prompt exchange of the goods.
Returns
If something went wrong — we'll help sort it out
Contact a manager — we'll handle it on a case-by-case basis. We take on the logistics and coordination with the manufacturer.
Report the discrepancy
Contact a manager via the form, by phone or by email. Describe the situation and attach photos or measurements.
We agree on a solution
We'll handle it on a case-by-case basis. We'll select an option — exchange, adjustment of the delivery or return — depending on the situation.
We take on the logistics
We arrange the replacement or return at the company's expense — no hassle for you.
For builders
Buyback of unused material is possible
If the material remains untouched after the project is completed and the packaging is intact — we will consider a buyback. Terms are agreed on a case-by-case basis.
- Buyback of unused material is possible if the packaging is preserved
- Buyback terms are agreed on a case-by-case basis
- Applicable to construction companies with an active contract
- Arranged through a personal manager